02920 330000 info@tasicca.com

PRIVACY POLICY

Tassica is a fully owned by Tremorfa Ltd.

Tremorfa Ltd is a recognised company in England and Wales under CRN 1825211. Tremorfa Ltd is committed to protecting and maintaining your privacy. We comply with data protection laws that are applicable in respect of data processing by us. We respect and value the privacy of everyone who visits this website, Tremorfa.com (“Our Site”) or tassica.com` and will only collect and use personal data in ways that are described here.

This privacy notice sets out how we collect, use and protect your personal information and your rights in relation to your information.

 

INFORMATION ABOUT US

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@tremorfa.com

Tremorfa’s registered Office
Tremorfa Ltd
The Terrace Suite
St Mellons Hotel
Castleton
Cardiff
CF3 2XR

Our Site is owned and operated by Tremorfa Ltd. Registered to the address above.
Our VAT number is 402517003
We have appointed a data privacy manager, Sarah Jones who is responsible for answering questions in relation to this Privacy Policy. She can be contacted by email at sarah.jones@tremorfa.com or by post at the above address.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you when you contact Us through Our Site:

  • Personal data only when you actively enquire about our services:
  • Name
  • Contact information including email address
  • Your computer IP address
  • The method in which you found our website
  • Various information stored in third party cookies

The information that is processed about you is dependent on the purpose and channel of your enquiry. This includes:

  • enquiries for more information about Tremorfa
  • job applications

HOW WE WILL USE YOUR INFORMATION

We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as may be obvious in the context of collection). Your personal data will be used by Us in the following ways:

  • To respond to your enquiries
  • To send you information you have requested
  • To facilitate any interest in a career at Tremorfa
  • For market research purposes

We do not collect or compile personal data for release or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.

We must have a legal reason to process your personal information and We have an obligation to safeguard your rights under GDPR at all times. Your information will usually be processed to meet our legitimate interest to facilitate your interest in our business. In those few cases where your consent is required, this will be communicated to you at the point of collection. 

INFORMATION STORAGE AND RETENTION

We have in place security measures to protect the security of your personal information and keep it confidential. We review these measures regularly to make sure they remain appropriate. We cannot guarantee the security of any third-party application you may use to transmit your data (for example, internet browsers).

We will keep your personal information for at least as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal, regulatory and professional obligations.

Steps We take to secure and protect your data include:

  • Data Encryption
  • Access and sharing controls

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal data to any member of our group who need access to that information to assist you with the purpose of your enquiry.

We may also disclose your personal data to third parties:

  • that are engaged by us to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us;
  • if we are under a duty to disclose or share your personal data to regulatory or law enforcement agencies.
  • We do not transfer your personal data outside the European Economic Area.

LINKS TO OTHER SITES

Our Site on occasion may contain links to other websites, mainly those of our partners and clients, but also those of other third parties. Please note that these websites have their own Privacy Policies we do not control these third-party websites and are not responsible for their privacy statements. Please check these policies before you submit any personal data to these websites.

YOUR RIGHTS

You have rights regarding your personal information under the GDPR, including the right to access, correct, delete, restrict or object to our use of it. We would encourage you to inform Us if the information we hold about you is no longer accurate. We may need extra information from you to deal with any request.

  • Request to access your personal data: this is commonly known as a “data subject access request”).  It enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request to correct your personal data: this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request of erasure of your personal data: this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.  You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.  Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data: you may have this right where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.  You also have the right to object where we are processing your personal data for direct marketing purposes.  In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request of restriction of our use of your personal data: this enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data: this enables you to ask us to transfer your personal data to you or to a third party.  We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.  Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Right to withdraw consent to us holding and using your personal data: this applies where we are relying on consent to process your personal data.  However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.  If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you would like to discuss or exercise these rights, please contact us at info@tremorfa.com. If you do not want Us to process your data, then We may not be able to facilitate your interest in our business.

COMPLAINTS

In the event that you have cause for complaint please contact Us and we will follow up with you to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO at www.ico.org.uk)

COOKIES

Cookies are ways of saving a small amount of information. They are automatically downloaded to your device when you visit a website. Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see Our Cookie Policy.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
This Policy was last updated 14th May 2018